Administrative Discharge Process

No show and cancelation process

A client is removed from the schedule after 3 no shows and/or 3 cancellations within a 90 day period or 2 consecutive no shows in a row. If a client cancels or reschedules within a 24 hour period there is a $40 dollar fee applied to their next visit. If a client cancels at least 24 hours ahead of their visit no fee will be applied to cancel or reschedule however the 90 day period is still applied for removal from future visits.